At National Maintenance Services, we act as a multi-sector property maintenance partner for commercial, education, social housing and community organisations across the UK. Since 2009, we’ve grown from a small local venture into a trusted contractor delivering reactive repairs, planned maintenance and refurbishments nationwide. This page shares our journey and the values that underpin every project we deliver.
About Us
National Maintenance Services – Reactive Repairs, Planned Maintenance and Refurbishments Since 2009
Our Journey
National Maintenance Services began as a small venture with big dreams. From humble beginnings to becoming a trusted name in maintenance and refurbishment services, our journey reflects our commitment to quality, innovation, and client satisfaction.
Our Values
Since our founding in 2009, we’ve been guided by core values that emphasise quality, reliability, and customer satisfaction. These principles have remained constant throughout our growth and evolution.
Key Milestones
2009: Where It All Began
Jon founded National Maintenance Services with just a £1,000 loan from the Prince’s Trust. With determination and vision, he secured the company’s first clients – Cooper Parry and Manor Villages. That same year, we launched our first website and established the core values that continue to guide us today. Our team began to take shape with the hiring of our first operative.
2010: Growing Our Presence
We introduced our first branded van, enhancing our professional image. We also became match sponsors for Nottingham Forest and secured an advertisement board at the stadium, marking our first steps in local community engagement.
2011: Establishing Roots
We moved into our first office space, providing a dedicated headquarters for our expanding operations.
2012: Strengthening Our Team
Donna joined our team, bringing valuable expertise and becoming an integral part of our growth story.
2013-2014: Breaking New Ground
We secured our first major clients – David Wilson Homes and Barrot Homes – alongside Keepmoat Homes, significantly expanding our project portfolio and industry reach.
2014: Expanding Our Space
We relocated to our second office to accommodate our growing team and operations.
2015: Building Credibility
We earned our first industry accreditation with CHAS, underlining our commitment to health and safety excellence. We also began working with prestigious clients, including St Andrews Healthcare and David Wilson Homes & Barrot Homes.
2016: Diversifying Our Client Base
Treetops Nurseries joined our growing list of clients, marking our expansion into the childcare sector.
2017: New Identity, New Horizons
We rebranded from Nottingham Maintenance to National Maintenance Services, reflecting our expanded geographic reach and service capabilities. Our team grew with the addition of Esme and James, and we moved into our third office space to support our continued expansion.
2018: Reaching New Heights
We completed our first major project over £100,000 for Busy Bees Nurseries, demonstrating our capacity to handle larger, more complex projects. We also began our relationship with The Children’s Society, marking the start of our commitment to supporting charitable organisations.
2019: Expanding Our Community Impact
The Salvation Army joined our client roster, further diversifying our experience in working with community-focused organisations.
2020: Resilience and Growth
Despite global challenges, we moved into our fourth and current office. We also hosted our first charity Christmas event for The Children’s Society, reinforcing our commitment to giving back to the community. We achieved Constructionline accreditation, further validating our quality standards.
2021: Enhancing Our Professional Image
We released our first company brochure, showcasing our expanded services and growing portfolio of successful projects.
2022: A Year of Milestones
We introduced our Heating and Plumbing Division, significantly expanding our service offerings. Adam joined our team, bringing specialised expertise. We reached a remarkable financial milestone, achieving £1m turnover. We also rebranded our educational services as “Childcare & Educational Refurbishments.” New accreditations included Gas Safe and SIPP, and we welcomed several new clients, including Platform Housing, Kindred Nurseries, and P.A Housing.
2023: Strengthening Our Foundations
Ryan joined our team, bringing fresh perspectives and skills. We earned prestigious ISO and Fire Door accreditations, further cementing our industry credibility. New client relationships began with YMCA, Broxtowe Borough Council, and Decathlon.
2024: Continuing Our Evolution
We welcomed Partou Nurseries, Voyage Care, and Malt Cross to our client family, further diversifying our project experience across different sectors.
2025: Looking to the Future
Plans are underway for a new website launch, reflecting our commitment to continuous improvement and innovation in how we connect with clients and showcase our services.
Who We Work With
Today we support a diverse range of organisations, including housing associations, local authorities, nursery and education providers, healthcare and care home operators, charities and commercial brands. Whether it’s a one‑off refurbishment or an ongoing maintenance programme, we help clients keep their properties safe, compliant and welcoming for the people who use them.
As a multi-sector property maintenance contractor, we deliver reactive repairs, planned maintenance programmes, specialist refurbishments and compliance works. From external rendering and listed‑building restoration to nursery refurbishments and social housing upgrades, our experienced teams manage projects with care, clear communication and a focus on long‑term durability.
Need Help?
If you’re looking for a reliable multi-sector property maintenance contractor to support your commercial, education, social housing or community properties, we’d love to hear from you.
Contact us and our friendly team will be happy to discuss your requirements, arrange a site visit or provide a tailored quote.
